Renee Gildemeister is the HEAT System Administrator for Information Technology Services and is also a Senior Computer Support Specialist. Her job duties include, but are not limited to, managing the HEAT servers and application, and managing the Knowledge Base.
Education:
- B.S. in Business Management from CSU
Certification/Experience:
- Customer Service Management and expereience for 12 years
- Help Desk Manager Certification/Help Desk Institute
- Certified Administrator in HEAT
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