Assistant Professor

Bruce Dickinson

Contact Information

Department of Nutrition, Food Science & Hospitality

South Dakota State University

SNF 449, Box 2275A

Brookings, SD 57007

Phone: 605.688.4041

Fax: 605.688.5603

E-mail: bruce.dickinson@sdstate.edu

Education

August 2003

Doctoral Degree in Educational Administration and

Adult and Higher Education, University of South Dakota,

Vermillion, South Dakota

May 1997

M.B.A., University of Sioux Falls, Sioux Falls, South

Dakota

June 1983

B.S. Business Administration with an emphasis in

Marketing, University of Northern Colorado,

Greeley, Colorado

Certifications

July 1996

Zenger-Miller Certified Corporate Trainer/Facilitator

Course, Chicago, Illinois

May 1993

State Certified Technical Education Training Block,

South Dakota State University and Dakota State

University

Professional Experience

2007 – Present

Assistant Professor, Department of Nutrition, Food

Science & Hospitality, South Dakota State University,

Brookings, South Dakota

1997 – Present

Dickinson Travel, management and marketing of group

travel services, Sioux Falls, South Dakota

1990 – 2007

Business Administration, Management, Financial

Services, and Marketing Instructor, Business Department

Chairperson, and Self-Directed Team Member, Southeast

Technical Institute, Sioux Falls, South Dakota

1985 – 1990  

Manager/Sales, Fred Schmid Appliances, Denver Colorado

1983 – 1984

Manager/Sales, Color Tile, Aurora, Colorado

1978 – 1982

Accounting, United States Air Force

Teaching Responsibilities

HFM 171: Introduction to Hospitality Industry

HFM 370: Lodging Operating & Purchasing Management

HFM 371: Leisure Activity Management

HFM 455: Meeting & Convention Management

HFM 465: Cost Controls Hospitality Industry

HFM 482: Hospitality Marketing

Selected Awards and Honors

Teacher of the Year, Southeast Technical Institute

(2004/05)

Research Interests

The focus of Dr. Dickinson’s research will be to

explore how to encourage service organizations to

implement a key stakeholder-focused process

improvement action plan.  The research will facilitate

integrating business and social science theories,

concepts, and principles to create, maintain, and

perpetuate a quality, purpose-focused culture to

improve key stakeholder satisfaction in service

organizations while maintaining mission fulfillment.

Professional Services and Recognition

Developed and managed Angel Tree and Holiday

Celebration Day

Business, Financial Services, and Marketing Activity

Advisor Sales and Marketing Executives of Sioux Falls

(1996 – 2005)